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Tenants Guide













Village Estates are pleased to present one of the area’s largest stock of available properties. By registering your requirements with us we can keep you informed of all new properties that become available and also ensure you do not miss out on any instructions we take on discreetly.

If you are a new applicant or somebody not familiar with the process when it comes to letting a property, see our step by step guide below which will get you on your way to a successful agreement.

Step by Step Guide

Step 1: Finding a Property

The first thing to consider is your budget. Letting a property is a financial commitment so think long and hard about what you can afford. Do not forget to budget for council tax and the cost of all utilities, which you'll normally have to pay for. Get yourself registered with us as well this way we can send across anything new to the market before it goes to the masses and we will get in touch with you to find out any specific requirements you have. It is also worth considering the below points:

- How long you need the property for

- Location

- When would you like to move in? Work backwards and start your search around six to eight weeks before this

- Number of beds/bathrooms

Step 2: Securing a property

It is at this point you will need to make an offer. The offer will usually consist of the monthly rental amount, length of contract, tenancy start date, and any special requests you may have.

The rental market moves much faster than the sales market so if you see the perfect property, you may have to act quickly to secure it. We recommend always being prepared with the relevant documents such as a form of identification and confirmation of your address.

Step 3: Credit & Reference

Checks You will be asked to provide references to your prospective landlord and letting agent to confirm that you have rented in the past without any major problems. You may also be required to provide extra detail and the below list should give you an idea of what this could include:

- Landlord details for any property rented in the last 3 years

- 3 years address history

- Confirmation of earnings per annum

- No adverse credit in the form of a county court judgment, bankruptcy order or similar

- If you're self-employed, either an accounts reference or to provide evidence of the last three years' tax return

Step 4: Deposit

Once the deposit is paid in full this deposit is held as the landlord’s cover for any excessive damages that need to be repaired at the end of the tenancy. This deposit ultimately belongs to the tenant and the landlord has to show at the end of the tenancy that he is entitled to any funds for the cost of excessive damages, cleaning, loss of rent and potentially any unreported maintenance.

Step 5: Tenancy Agreement

A Tenancy Agreement is a legally binding document that sets out the terms of the tenancy and is drawn up to ensure the rights and obligations of both the tenant and the landlord are adhered to. All relevant parties will be asked to sign this document, which agrees the responsibilities of the landlord and tenant. This may include such responsibilities as; you must tell your landlord if you are going away for longer than 14 days, you must not use the property as a business.

Step 6: Safety Regulation and Insurance

If you chose a licensed lettings agency such as Village Estates, it is our duty to keep up-to-date with the safety regulation to ensure that you rent a safe and comfortable property.

We advise all our landlords on their legal responsibilities for keeping their tenants safe from harm, by making sure their property and its contents meet the UK’s legal safety standards.

Insurance - Tenants often overlook the need to take out contents insurance when renting a property. Village Estates recommends you do take this out and can provide you with the information needed.

Step 7: Moving In

Once the tenancy agreement has been signed and cleared funds are in our client account, you are ready to move into your property on the start date agreed on the tenancy agreement. Keys can be picked up from our office and the property is officially your new home.

Step 8: Inspections and Maintenance

The property you are renting is a large investment for your landlord, so they will arrange visit days to meet with you at the property and check that everything is in order, usually only a couple of times a year. Of course, if anything breaks down or needs repairing then the landlord will visit the property more often to ensure the property maintains in good condition for you to live in.

If Village Estates manages your landlord’s property we are committed to ensuring the property is well maintained and cared for. This is where we work together with you the tenant to ensure that all maintenance is reported immediately to ensure that a small problem does not grow into a major costly repair. We are also committed to ensuring that your home is kept safe and in good repair so that your stay is comfortable and stress free.

Step 9: The Next Step

Once you are nearing the end of your tenancy period you will need to decide whether to extend your stay or move out (remembering to give two months' notice in writing).

If staying put then liaise with your agent directly and complete all the necessary paperwork to renew the tenancy agreement.

If moving out remember to give two months' notice in writing. You will then need to arrange a checkout with your agent, ensure you leave the property in an appropriate condition and hand the keys back. If the landlord manages the property you'll need to liaise with them directly in order to arrange a time and date to meet there, complete a check out and hand the keys back.

After serving your notice you'll need to ensure that the property is left in good condition in order for you to be entitled to your full deposit back. If there are no deductions or disputes and all the necessary forms are filled out correctly by you and by the landlord, your deposit should be returned ten days after the deposit release agreements have been received.

Registered Name: Elstree Homes Ltd. Place of Registration: England. Registered Number: 9582754. Registered Office Address: 1 Waterside,  Station Road, Harpenden, Herts, AL5 4US.
VAT Number: 213056256. Trading As: Village Lettings Ltd. Privacy Policy